RICHFIELD—Friends and well-wishers joined CentraCom employees and their families on Wednesday afternoon as Eddie Cox, company president, cut the ribbon on the company’s new office in Richfield.
The office, located on the south end of town, will provide a physical location where Sevier County residents can drop off cable TV and internet payments, and receive in-person customer service in Richfield. Up to now, Sevier County customers have only been able to interact with the company via technician service calls or by phone.
Nate Palmer, CentraCom marketing director, offered a tour of the office to attendees. “This facility will provide us with a whole new level of customer service in the area,” he said.
CentraCom, which is headquartered in Fairview, provides communications service to a large portion of Sanpete County. What many Sanpete County residents don’t know is that the company is the major cable television provider and a significant internet service provider for Sevier County as well.
Their Sevier County operation began in 2005 when the company pur- chased Peak Communications. Prior to the purchase, Peak provided cable television services in Sevier and Wayne counties.
Peak’s system was not in good shape. CentraCom quickly sold off the Wayne County properties so it could concentrate its efforts on rebuilding and upgrading services in Sevier County.
Over the past 17 years the company has turned what was once a barely viable cable operation into a modern, full-featured telecommunications and entertainment business that rivals the best metropolitan systems.
CentraCom has approximately 20 employees living and working in Sevier County.